Email support
Questions, bugs and ideas. Tell us your device and the Sage version from Settings.
support@coursion.studioPrivacy and data
Data copies, full deletion, or anything about how your data is handled.
privacy@coursion.studioBilling
Subscriptions are handled by Apple. Refunds go through reportaproblem.apple.com.
Manage subscriptionsQuestions
My scores are empty or look wrong
Scores come from Apple Health. Open the Health app, go to Sharing → Apps → Sage, and turn on sleep, heart rate, heart rate variability, resting heart rate, steps and active energy. Recovery needs a few nights with HRV from a watch to learn your baseline, so it gets more accurate over the first week or two.
Do I need an Apple Watch?
No. Steps, water, fasting, supplements and the AI tools work with just your iPhone. Recovery, Sleep and Energy are far better with a watch or ring that writes sleep, HRV and heart rate to Apple Health.
What is Bio Age, and how do blood markers help?
Bio Age is a weekly estimate of how old your body behaves, based on your Health data. Adding blood markers, typed in or read from an uploaded lab report, sharpens the estimate. It is a wellness estimate, not a medical test or diagnosis.
What does Sage Pro include?
Sage Pro unlocks the AI tools (Should I eat this, Eating out, Snap and log, Cravings, Compare foods, the coach and stack optimisation), the full Recovery, Sleep, Strain and Bio Age views, longer fasting protocols such as 18:6, 20:4, OMAD and alternate-day, and streak freezes. Supplement tracking, water and the 12:12, 14:10 and 16:8 fasts are free. Prices are shown in the app in your currency.
How do I restore my purchase on a new device?
Sign in with the same Apple or Google account you linked in Sage, then open the paywall and tap Restore. If you never linked an account, link one on your old device first so your data and subscription follow you.
How do I move my data to a new phone?
In Settings, link Sign in with Apple or Google. On the new phone, sign in with the same account and your supplements, logs and progress come back.
Reminders aren’t arriving
Check iOS Settings → Notifications → Sage, and make sure a Focus mode isn’t silencing it. Reminders are scheduled on your phone, so they follow the times you set on each supplement.
How do I add the widgets or the fasting Live Activity?
Touch and hold the Home Screen, tap Edit → Add Widget, and search for Sage. The Live Activity starts on its own when you start a fast, if Live Activities are allowed for Sage in iOS Settings.
How do I delete my account?
Settings → Profile → Delete account permanently deletes your account and all data linked to it. To get a copy of your data first, or to ask about anything held outside the app, email privacy@coursion.studio. Deleting your account does not cancel a subscription; cancel it in your Apple ID settings. More in the privacy policy.
Is Sage on Android?
Not yet. Sage is iPhone and iPad only for now.
Which languages does Sage speak?
Twelve: English, Spanish, Turkish, German, Portuguese, Dutch, Swedish, Russian, Arabic, Japanese, Korean and Simplified Chinese.